“We’ve seen a dramatic drop in vehicle accidents and we didn’t have any reportable accidents at all in 2019, which was the first time for about 5 years”
Previously delivering driver training was problematic, but things have changed since implementing the Road Skills online solution, as Sian explains – “It saves us a lot of time from a compliance and management point of view. New Toolbox Talks are automatically issued to the drivers, and from the dashboard we can easily see who is falling behind. We then chase them on a monthly basis to make sure they keep up to date. Before it was always a worry that we’d need to put our own programme in place, however using Road Skills Online has saved us days of time each month.”
“What the drivers like about it is the consistent communication, compared to previously where it might have been more erratic. Because a Toolbox Talk is released every month we’re really reinforcing the policies and standards of the business, and the content is very much more on message.” Sian continues, “We’ve seen a dramatic drop in vehicle accidents and we didn’t have any reportable accidents at all in 2019, which was the first time for about 5 years. Road Skills Online is definitely one of the things that has aided an improvement in our targets and objectives.”
Sian concludes by saying, “We’re really happy with the decision we’ve made to implement the Road Skills Online solution – it’s easy to use, our drivers enjoy the content and they learn something from it. It saves us time and money and there’s a variety of topics about specific risks that the drivers face on a daily basis. There are no negatives, especially as it helps us to meet the requirements of the FORS Bronze and Silver PDP standards and makes it really easy for us to evidence that as well. Overall, it’s a brilliant system.”
Sussex Transport has a 35-driver subscription to the Road Skills Online Professional Development Plan. The program features monthly bite-size Toolbox Talks delivered in an accessible format that is available 24/7 on mobile phones, tablets, laptops and desktops. The solution provides management with an ‘at a glance’ dashboard of all drivers’ progress with the ability to export this information as evidence for audits.